Your privacy is important to us. This Privacy Policy explains exactly what personal data 19jilipark collects, why we collect it, how we use and protect it, and what rights you have over your own information.
A plain-language overview of our core privacy commitments. The full legal text of the 19jilipark Privacy Policy follows below.
All personal and financial data stored by 19jilipark is protected using 256-bit SSL/TLS encryption. Your account credentials, payment details, and personal information are never stored in plain text.
19jilipark does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate the platform and comply with legal obligations.
19jilipark processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.
We only collect data that is necessary for the specific purposes described in this Privacy Policy. We do not collect data speculatively or beyond what is needed to deliver and improve the 19jilipark experience.
You have the right to request a copy of all personal data 19jilipark holds about you at any time. We will respond to verified data access requests within 15 business days.
Subject to legal retention requirements, you may request the deletion of your personal data from 19jilipark's systems. We will process verified erasure requests promptly and confirm completion.
1.1 19jilipark is committed to protecting the privacy and personal data of all users of the 19jilipark platform. We understand that trust is the foundation of any relationship between a player and an online gaming platform, and we take our data protection obligations seriously.
1.2 This Privacy Policy applies to all personal data collected by 19jilipark through the 19jilipark website, mobile-optimized interface, customer support channels, and any other touchpoints through which you interact with us.
1.3 This Privacy Policy should be read alongside the 19jilipark Terms and Conditions, which govern the overall relationship between you and 19jilipark. Defined terms used in this Privacy Policy have the same meaning as in the Terms and Conditions unless otherwise stated.
1.4 19jilipark processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC").
2.1 For the purposes of the Data Privacy Act of 2012, 19jilipark acts as the personal information controller in respect of all personal data collected through the 19jilipark platform.
2.2 If you have any questions about how 19jilipark processes your personal data, or if you wish to exercise any of your data subject rights described in Section 11 of this Privacy Policy, please contact our Data Protection Officer using the details provided in Section 16.
2.3 Where 19jilipark engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by appropriate data processing agreements that require them to process data only on 19jilipark's documented instructions and to maintain appropriate security measures.
3.1 19jilipark collects the following categories of personal data from users of the platform:
4.1 19jilipark collects personal data through the following means:
5.1 19jilipark uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data |
| Age and identity verification (KYC) | Identity data, government ID documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Delivering gaming services | Gaming data, technical data |
| Customer support | Identity data, contact data, gaming data |
| Fraud prevention and security | All categories as necessary |
| Anti-money laundering (AML) compliance | Identity data, financial data, gaming data |
| Responsible gaming monitoring | Gaming data, responsible gaming settings |
| Platform improvement and analytics | Technical data, gaming data (aggregated/anonymized) |
| Marketing communications (with consent) | Contact data, gaming preferences |
| Legal and regulatory compliance | All categories as required by law |
5.2 19jilipark will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing another lawful basis for processing.
5.3 Where you have consented to receive marketing communications from 19jilipark, you may withdraw that consent at any time by contacting our support team or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
6.1 Under the Data Privacy Act of 2012, 19jilipark processes personal data on the following legal bases:
6.2 Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
7.1 19jilipark does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
Third-party companies engaged by 19jilipark to provide services on our behalf, including identity verification providers, payment processors (GCash, Maya, partner Philippine banks), fraud detection services, customer support platform providers, and cloud hosting providers. All service providers are bound by data processing agreements and are prohibited from using your data for their own purposes.
19jilipark may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or substantially all of 19jilipark's assets, personal data held by 19jilipark may be transferred to the acquiring entity, subject to the same privacy protections described in this Privacy Policy. You will be notified of any such transfer in advance.
19jilipark may share your personal data with other third parties where you have given your explicit consent to such sharing.
8.1 19jilipark uses cookies and similar tracking technologies on the 19jilipark website to enhance your browsing experience, maintain your session, and collect analytics data. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session management, login authentication, security tokens | Session |
| Functional | Remember your preferences such as language, game settings, and responsible gaming limits | Up to 12 months |
| Analytics | Collect aggregated data on how users interact with the platform to improve performance and usability | Up to 24 months |
| Marketing | Track engagement with promotional content to deliver relevant offers (only with your consent) | Up to 12 months |
8.2 Strictly necessary cookies cannot be disabled as they are essential to the operation of the 19jilipark platform. You may manage your preferences for functional, analytics, and marketing cookies through the cookie settings panel accessible on the 19jilipark website.
8.3 You may also control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 19jilipark platform.
9.1 19jilipark retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
9.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 19jilipark's data disposal procedures.
10.1 19jilipark implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 19jilipark will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected data subjects without undue delay where required by the DPA.
10.3 While 19jilipark takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your 19jilipark account credentials and for notifying us immediately of any suspected unauthorized access.
11.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 19jilipark:
You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
You have the right to request a copy of all personal data 19jilipark holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data held by 19jilipark. You may update most account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
11.2 To exercise any of the above rights, please contact 19jilipark's Data Protection Officer using the contact details in Section 16. We will respond to verified requests within fifteen (15) business days. We may need to verify your identity before processing your request.
11.3 If you are not satisfied with 19jilipark's response to a data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
12.1 If you are a parent or guardian and believe that a minor under your care has registered on the 19jilipark platform, please contact us immediately using the details in Section 16 so that we can take appropriate action.
12.2 19jilipark employs age verification measures at the point of registration and reserves the right to request proof of age at any time during the account lifecycle.
13.1 19jilipark primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines, 19jilipark ensures that such transfers are subject to appropriate safeguards, including:
13.2 You may request information about the specific safeguards in place for any international transfer of your personal data by contacting our Data Protection Officer.
14.1 The 19jilipark website may contain links to third-party websites or services. This Privacy Policy applies only to the 19jilipark platform and does not cover the privacy practices of any third-party websites. 19jilipark is not responsible for the content or privacy practices of any third-party sites.
14.2 We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to those sites.
15.1 19jilipark reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via the email address or mobile number on file, or by displaying a prominent notice on the 19jilipark platform.
15.2 The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how 19jilipark protects your personal data.
15.3 Your continued use of the 19jilipark platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the updated Privacy Policy, you must cease using the platform and may request account closure.
16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 19jilipark, please contact our Data Protection Officer:
16.2 If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
16.3 For responsible gaming concerns, including self-exclusion requests, please contact our support team via live chat for the fastest response. You can also visit our Responsible Gaming page for more information on the tools available to you.